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Citizens Advice Braintree Halstead and Witham

We provide a free, independent, confidential and impartial advice service to residents of the Braintree District. Our goal is to help everyone find a way forward, whatever problem they face. We help to resolve your problems related to benefits, money, debt, relationships, housing, employment, legal, consumer and discrimination. We help by listening, explaining your options, making phone calls, writing letters, completing forms, negotiating on your behalf, directing you to other useful organisations and campaigning about unfairness. Advice Quality Standard registered.

Please be aware: referrals via Frontline are temporarily unavailable due to unprecedented demand.

Citizens Advice will be at Witham Public hall every Thursday 10am - 1pm. No appointment required. 

Citizens Advice will be at Braintree District Council’s offices every Monday from 10 am-1pm. No appointment required.  

Citizens Advice will be at Halstead United Reform Church, Kings Road the first Tuesday of the month 10am -2pm. No appointment required.

For email enquiries please click here :CAB Contact Form

Please note that due to high volume, we are currently unable to offer home visiting to help with the disability form filling service.

Who can use this service?

How are services delivered?

Anyone resident in the Braintree District who needs help or advice.

Most of our advice is provided over the phone but we offer drop ins each week at Braintree District Council Office and Witham Public Hall with no appointment required. Our main office is open only for pre-booked appointments.

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Citizens Advice Braintree Halstead and Witham

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0808 278 7852

The Public Hall, Collingwood Road
Witham
CM8 2DY

Phone Service available Monday - Fridays 10am - 4pm
Drop ins Thursdays 10am to 1pm

Service can be delivered by phone, video or email



United Reform Church
Halstead
CO9 1HJ

Drop in - First Tuesday of the Month 10am - 2pm

Service can be delivered face to face



Braintree City Council, Causeway House
Bocking End Braintree
CM7 9RW

Drop in - Every Monday 10am - 1pm (excluding Bank Holidays)

Service can be delivered face to face




Service last updated 21/02/2025

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